KEEPPACT PRIVACY POLICY

Information We Collect

Depending on how you use KeepPact, we may collect:

• name
• email address
• billing and contact information
• order and purchase information
• account information, including member portal activity you choose to record
• device and browser information
• website usage data
• IP address, where applicable
• information you voluntarily submit through forms or support requests

How We Use Information

We use the information we collect to:

• provide the digital products you purchase
• create and maintain your member access
• process orders and payments
• provide customer support
• troubleshoot technical issues
• improve the website and the product
• prevent fraud and abuse
• protect account security
• send important service communications
• send marketing communications where permitted
• measure advertising and website performance

Cookies and Analytics

Our website and checkout use cookies and similar technologies to keep sessions active, remember preferences and understand how the site is used. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.

Advertising and Marketing Technologies

We use advertising and measurement tools, including the Meta Pixel, to understand how visitors find KeepPact and how our advertising performs. These tools may set cookies or receive information about your visit so that we can measure results and show relevant advertising.

Payment Processing

Payments are processed through our checkout provider, Shopify, and its associated payment providers. Full card details are entered and handled by those providers. KeepPact does not store your full card number or security code.

Third-Party Service Providers

We rely on trusted third parties to run KeepPact, including hosting, checkout, database, email delivery, analytics and advertising providers. These providers may process information on our behalf only as needed to deliver their service.

Data Retention

We keep information for as long as needed to provide your member access, meet legal, tax and accounting obligations, resolve disputes and enforce our Terms. When information is no longer required, we delete it or de-identify it.

Data Security

We take reasonable steps to protect the information we hold, including access controls on our systems and reputable service providers. No method of transmission or storage over the internet can be guaranteed to be completely secure.

International Data Processing

Our service providers may store or process information in countries other than the one you live in. Where that happens, we take reasonable steps to ensure your information continues to be handled in line with this policy.

Customer Privacy Rights

You can ask us to access, correct or delete the personal information we hold about you, and you can opt out of marketing emails at any time using the unsubscribe link or by contacting us. To make a privacy request, email support@keeppactlife.com. Deleting your account information may end your member access.

Children's Privacy

KeepPact is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will remove it.

Changes to This Policy

We may update this policy as KeepPact evolves. The current version always appears on this page.

Contact Us

Privacy and data requests: support@keeppactlife.com. General enquiries: hello@keeppactlife.com.